Administrators ensure that the bureau systems run smoothly. Good support is essential for the running of any organisation, and the Citizens Advice Bureau is no different. There are many different administrative roles - we can match your skills and time available to the bureau's needs.
Purpose of the role: to greet clients as they make contact with the bureau, to make clients feel welcome and to manage the waiting room.
Personal skills and qualities: have basic computing skills, to be friendly and approachable and to be able to work as part of a team.
Purpose of the role: to help ensure the smooth running and organisation of the bureau.
Personal skills and qualities: to be organised and systematic, excellent communication skills, both orally and in writing and to be able to work as part of a team.
Purpose of the role: to assist the bureau in obtaining resources for the service. This could be; money, help in kind and equipment.
Personal skills and qualities: the ability to write clear reports, excellent communication skills, both orally and in writing, the ability to analyse and evaluate information, to be approachable and friendly, initiative and the ability to work as part of a team.