Forest of Dean
Citizens Advice Bureau

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About Us

The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice from over 3,000 locations, and by influencing policymakers

Statement of Purpose | Forest of Dean CAB vision | Description of Current Service

Citizens Advice and each Citizens Advice Bureau are registered charities reliant on over 20,000 volunteers and need to raise funds to provide these vital services. The majority of our advisers are trained volunteers, helping people to resolve nearly 5.5 million problems every year.

All Citizens Advice Bureaux in England, Wales and Northern Ireland are members of Citizens Advice, the national charity which sets standards for advice and equal opportunities and supports bureaux with an information system, training and other services.
Citizens Advice also co-ordinates social policy, media, publicity and parliamentary work and maintains an information and advice website at www.adviceguide.org.uk (external link) which receives over 600,000 visits per month.

Statement of Purpose

Aims of the CAB service

The aims of the Citizens Advice Bureaux service are:

• to provide the advice people need for the problems they face

and equally

• to improve the policies and practices that affect peoples' lives.

We are free, confidential, independent and impartial.

Description of Current Service

We provide a range of services

• a generalist service operating from a number of locations in the Forest (link to Get advice)
• a generalist service provided by the outreach team (link to get advice)
• a specialist ‘2nd tier’ money advice service (link to get advice)
• a social policy resource (link to campaigning for change)
• a training and volunteer placement resource (link to volunteer)

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